Terms of sale

General conditions of sale

1. Company Identification
These general terms and conditions of sale (GTC) are offered by the company Expedy (Ad Tela SAS), whose contact details are as follows:

  • Name : Expedy (Ad Tela SAS)
  • SIRET : 83767873900025
  • Address : 9 rue du Renard, 76000 Rouen, France
  • Intra-community VAT : FR96837678739
    For any questions, you can contact us via our dedicated page : Contact.

2. Scope of application
These General Terms and Conditions apply to all sales concluded by Expedy (Ad Tela SAS) with professional customers via its online sales site. Any order placed on the site implies full and unreserved acceptance of these General Terms and Conditions by the buyer.

< p>3. Products
The products marketed by Expedy (Ad Tela SAS) are described and presented with the greatest possible accuracy. The photographs and descriptions of the products are given for information purposes only and are not do not engage the responsibility of the company.

 

4. Orders
The professional customer places his order directly on the website. Any order is firm and final once validated by the buyer. Expedy (Ad Tela SAS) reserves the right to cancel or refuse any order from a customer with whom there is a payment dispute relating to a previous order.

5. Price
Product prices are indicated in euros excluding taxes (HT) and are payable in euros. Delivery costs, if applicable, are specified before validation of the order and invoiced in addition. Expedy (Ad Tela SAS) reserves the right to modify its prices at any time, but the products are invoiced on the basis of the rates in effect at the time of validation of the order.

6. Payment
Payment is due immediately upon ordering, including for pre-ordered products. Payment can be made by credit card, bank transfer or any other payment method offered on the site. In case of non-payment, the order will not be shipped.

7. Delivery
The products are delivered to the address indicated by the customer when ordering . Delivery times are given as an indication and may vary depending on product availability. Expedy (Ad Tela SAS) cannot be held responsible for delivery delays due to events beyond its control.

8. Receipt of products
It is the customer's responsibility to check the condition of the products upon receipt. In the event of an apparent defect or missing product, the buyer must make reservations on the delivery note and inform Expedy (Ad Tela SAS) within 48 hours. No return of goods will be accepted without the prior agreement of the company.

9. Complaints and Returns
Complaints must be made in writing via the contact page of the site or by mail to the company's address. Product returns can only be made after acceptance written by Expedy (Ad Tela SAS) The products must be returned in their original packaging, in perfect condition, accompanied by the purchase invoice. The return costs are the responsibility of the customer.

10. Warranty
The products sold benefit from the legal guarantee of conformity and the guarantee against hidden defects, in accordance with the legal provisions in force. Any warranty request must be accompanied by proof of 'purchase. The guarantees do not apply in the event of abnormal use or improper handling by the buyer.

11. Responsibility
The responsibility of Expedy ( Ad Tela SAS) is limited to the amount of the order. The company cannot be held responsible for indirect damages that may arise from the purchase of the products. In the event of unavailability of a product or force majeure, Expedy (Ad Tela SAS) cannot be held responsible for non-execution of the order.

12. Intellectual property
All elements of the website are the exclusive property of Expedy (Ad Tela SAS). Any reproduction, exploitation or usen, even partial, of these elements is prohibited without the express authorization of the company.

13. Protection of personal data
The information collected is necessary for processing orders. The customer has a right of access, rectification and opposition to the processing of his data. To find out more, please consult our privacy policy available on the site.

14. Applicable law and disputes
These General Terms and Conditions are governed by French law. Any dispute relating to the interpretation or execution of these General Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Rouen, unless otherwise required.


By validating his order, the buyer accepts without reservation these general terms and conditions of sale. For any questions or complaints, please contact us via our  Contact page.